Tuesday, December 18, 2007

Don't Do Doolittles

This past weekend, the first weekend I didn't have to hit the books in 17 weeks, Jason and I opted to have a nice evening out Saturday. We were celebrating my five year milestone of being at Swanson's. While this actually occurred in June, Saturday was the annual company holiday party in which service awards are presented. We had planned to eat at Prime, a new steakhouse in Fargo; however, it has not yet opened. So instead, I chose to go to Doolittles, one of our favorite spots to dine.

We arrived shortly before 5 pm, not having to wait for a table as the restaurant was barely at half capacity. We ordered drinks and then our food (I think its important to note we both chose PASTA dishes). And then we waited. And waited. And waited.

At about 5:15, a table next to us was sat. At 5:25, they got their food. Steak. Us? A table of empty drinks. At 5:30, I could see our server frantically putting an order into a micro station. I am guessing it was ours. A few minutes after that, my dinner salad arrived. I expressed that I did not want it after 40 minutes of waiting for it. We added that we would like to speak to a manager.

After a few more minutes, a manager finally showed up at our table. I'll admit, I wasn't too friendly, and the first thing out of my mouth was "Thank you for wrecking our evening." Now, one would think there would be a string of apologies and the situation corrected. Nope. The manager looked at me and basically stated something along the lines that they didn't ruin anything. Jason, the one who is always calm and doesn't let much get to him, let the guy have it. We then were presented with our bill for our two drinks, a bill of $12.15. I asked for the manager to check what time our order was actually entered. The manager again noted the bill and left our table. Thank goodness we had exact change or we'd likely still be there waiting for it.

Why did we pay it? I guess its just how we are. I do regret doing so, but I simply did not want any more issues in that place that evening. So, off to Stop-N-Go we went to dine over cold deli sandwiches, chips, and gummy worms for dessert... The point of this blog? We ask that you never consider Doolittles.

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